At Figrative Digital, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://figrative.com/, use our services, or communicate with us.

By accessing or using our website and services, you agree to this Privacy Policy. If you disagree, please discontinue use immediately.

  1. Who We Are

Figrative Digital is a digital marketing agency based in New Delhi, India, providing SEO, content marketing, and related online marketing services globally.

Company Name: Figrative Digital

Registered Office: New Delhi, India

Email: speak2us@figrative.com

Website: https://figrative.com/

We act as the data controller for the information we collect directly from you.

  1. Information We Collect

We collect information in several ways to improve our services and communicate effectively with clients.

  1. a) Information You Provide Directly
  • Name, company name, email address, and phone number
  • Billing and payment details (if applicable)
  • Project details, inquiries, or feedback
  • Any information provided through contact forms, emails, or calls
  1. b) Information Collected Automatically

When you visit our website, we may collect:

  • IP address and browser type
  • Device type, operating system, and language preferences
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies (see Section 6 below)
  1. c) Third-Party Data

We may receive information about you from:

  • Analytics providers (e.g., Google Analytics, Meta Pixel)
  • Advertising platforms (e.g., Google Ads, LinkedIn Ads)
  • Business directories or public records
  1. How We Use Your Information

We use the collected information to:

  • Provide, improve, and personalize our digital marketing and SEO services
  • Respond to your inquiries, quotes, and support requests
  • Process payments and send invoices
  • Send updates, newsletters, or promotional communications (with your consent)
  • Conduct analytics to improve website performance
  • Comply with legal obligations

We do not sell, rent, or trade your personal data.

  1. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union, we process your data under one or more of the following lawful bases:

  • Contractual necessity – to deliver the services you request
  • Legitimate interest – to improve our services and marketing activities
  • Consent – when you subscribe to marketing emails or cookies
  • Legal obligation – to comply with applicable laws
  1. Data Sharing and Disclosure

We may share your data only when necessary:

  • With service providers and partners (e.g., web hosts, analytics tools, payment processors) who help operate our business
  • To comply with legal obligations or court orders
  • To protect our rights, safety, or property
  • In case of a business transfer or merger, subject to data protection commitments

All partners and vendors must comply with our privacy standards and applicable data protection laws.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

You can choose to accept or reject cookies through your browser settings. However, disabling cookies may affect certain website features.

We use tools such as:

  • Google Analytics – for traffic analysis
  • Meta Pixel – for ad tracking and performance insights

For more details, visit: https://policies.google.com/privacy.

  1. Data Retention

We retain personal information only as long as necessary to:

  • Fulfil service obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

After the retention period, your data is securely deleted or anonymized.

  1. International Data Transfers

As a global digital agency, we may transfer and store your data on servers located outside your country, including in India and the United States.

We ensure all transfers comply with applicable data protection laws and that your information remains secure.

  1. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, no online platform is entirely secure. By using our site, you acknowledge and accept this inherent risk.

  1. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Object to processing or request data portability
  • Complain to your local data protection authority

To exercise your rights, contact us at speak2us@figrative.com

  1. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of such third-party websites.

  1. Children’s Privacy

Our services are not directed to individuals under 18 years of age.

We do not knowingly collect personal data from individuals under the age of 18. If you believe we have, please get in touch with us immediately to request deletion.

  1. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws and regulations.

The latest version will always be available on this page, with the updated date shown at the top.

  1. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact:

Figrative Digital

Email: speak2us@figrative.com

Website: https://figrative.com/

Location: New Delhi, India